» Client Data

910-762-2199

FAQ (frequently asked questions)

Our Mission

If you would like to have a representative from Mother Hubbard's Cupboard speak to your organization, please contact us at /frequently-asked-questions

Mother Hubbard's Cupboard is a non-profit, non-faith-based, all-volunteer organization, established in 1985. It serves those who are hungry in the Wilmington area through distribution of emergency food. This service is provided by volunteers from churches, synagogues, clubs, fraternities, and various youth, and adult service organizations in the Wilmington area, without regard to race or religion and with care to preserve the dignity of the individuals being served.

What kinds of food do Clients receive from the Cupboard and how often

  • Once a month, any needy individual or family may come to Mother Hubbard's Cupboard to receive a 3-5 day supply of groceries (meant to be emergency food). People without stoves receive a smaller amount of food and are served weekly. Those requesting food self-declare their need. Clients include local people who are in need of assistance. Special Services are available to address toiletry, diabetic, and infant needs.

  • Cupboard Clients generally receive both shelf-stable and frozen groceries. A portion of the food provided to Clients comes from Community donations, and the remainder comes from a Federal Government Program called The Emergency Food Assistance Program (TEFAP), which is a part of the US Department of Agriculture, funded by the Farm Bill.

Where is Mother Hubbard's Cupboard Located

  • The Cupboard is located at 315 Redcross St. in downtown Wilmington, NC. See the clickable map below.

How often can a Client come to the Cupboard

  • Most Clients can come to the Cupboard to get food once per calendar month. That means that a Client, who came to the Cupboard on August 31, could officially come again the very next day on September 1. Of course, in that case the Client could not come again until Oct.1.

  • One exception is that people without stoves to cook on can come to the Cupboard once per calendar week, but get a reduced amount of food on each visit.

What forms will we ask you to fill out

  • Both forms that you will need to fill out will be present along with pencils and clipboards (and Now Serving Numbers) on the two tables in the front of Mother Hubbard’s Cupboard.

  • No special Agency Referrals are required to receive food at Mother Hubbard's Cupboard. A Client's need is self-declared.

  • The first time that the Cupboard provides food for a person we ask you to fill out a NEW CLIENT INFORMATION FORM to give us information about who is in your family. This information is stored in our computer system, so we will have it the next time you come in. For example, if your initial visit to the Cupboard is to get food for you and your child, we need you to fill out the NEW CLIENT INFORMATION FORM to give us information about you and your child.

  • If your household information changes (ie: you've moved or the members of your family have changed), we ask that you again fill out the NEW CLIENT INFORMATION FORM, giving us information only about the Head of Household and any new information to be added to or changed in your computer file. You will not need to fill out information about family members that we already have in the computer.

  • The government TEFAP Program requires that the client fill out a short application AT EVERY VISIT. An ID is not required to receive TEFAP food. USDA is an equal opportunity employer and provider. Therefore, when you come to the Cupboard for subsequent visits, and you tell us that your household has not changed, then only the government TEFAP form will need to be filled out. You will not need to fill out a NEW CLIENT INFORMATION FORM again.

Where should Cupboard Clients park

  • There is parking on the 3rd St. side of the 315 Redcross St. Location. See the above map.

When is the Cupboard open

  • Mother Hubbard's Cupboard is open to Clients from 1:00 to 3:00 PM on Mon., Tues., Wed., Fri., and Sat. each week year around.

  • The Cupboard is closed on essentially the same major holidays as New Hanover County Schools. Any such holiday closings are clearly announced by a sign of the Cupboard front door several days in advance of the holiday.

When can I bring donated food to the Cupboard and what should I bring

  • See the DONATE section above

How can I volunteer

Misc.

  • Unfortunately, the Cupboard has no Public Restrooms. However, Public Restrooms are available at the Main Branch of the New Hanover County Public Library on 2nd St. and at Service Stations near the Cupboard.